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Public Sector Case Study
Developed for the Tourism Enhancement Fund, a national agency aligned with Jamaica's tourism development mandate, THARP is a voucher management system built to support tourism workers affected by Hurricane Melissa. MALIDADDY contributed to platform implementation, data structures, voucher workflows, and operational delivery alongside the TEF team who led specification and design.
Engagement Snapshot
Client Context
Tourism Enhancement Fund / Ministry of Tourism initiative
Launch Window
Introduced December 15, 2025 and officially launched December 16, 2025
Programme Scale
Over J$2 billion in support announced for more than 5,000 tourism workers
Delivery Scope
Database design, voucher lifecycle workflows, access controls, audit logging, ArcGIS support
Improvement Cycle
Refined through Q1 2026; still backed as the programme runs
On the ground
Verified tourism workers redeem THARP vouchers at approved hardware stores for the materials they need to repair homes damaged by Hurricane Melissa.
Overview
Create a reliable relief platform to support verified tourism workers whose homes were damaged, while coordinating application intake, review, voucher distribution, and redemption support across multiple stakeholders and approved stores.
Overview
Engineering services across database design, system implementation, voucher lifecycle workflows, and ArcGIS-aligned data support. Also covered role-based access controls, audit logging, and hardware redemption logic — delivered alongside the TEF team who led programme specification and design.
Overview
This was not a simple website launch. The platform managed relief vouchers end to end, from verification and issuance through redemption and reporting, with ongoing improvements after launch.
Scope
THARP brought together intake, verification, vouchers, redemption, reporting, and field operations in one live programme workflow. The work had to support both public-facing access and internal control across multiple teams.
Designed the underlying data structures and system flow for application intake, verification, beneficiary handling, and day-to-day operational coordination.
Supported the end-to-end lifecycle of relief vouchers, from issuance and verification through redemption, reporting, role-based access control, and full audit trails.
Supported ArcGIS integration for mapping, geographic data handling, candidate GPS tracking, field data collection, and location-aware operations on the ground.
Refined the platform through Q1 2026 as operational needs evolved after launch, with teams working with real beneficiaries and stores. Still backed as the programme runs.
Public References
Launch Timing
The Ministry of Tourism stated on December 15, 2025 that THARP was being introduced as part of the tourism sector reopening, with over J$2 billion earmarked to support more than 5,000 workers, and the programme was officially launched on December 16, 2025.
Live Programme Features
The live platform guided verified tourism workers through every step of the relief process: online application, TRN-based identity verification, a single-use voucher with an expiry window, and redemption at approved hardware stores. Support contacts and beneficiary guidance were embedded throughout to help workers navigate each step without needing to call for help.
Application Intake & Support
The public portal doubled as the applicant intake funnel — submissions captured directly into a restricted database with controlled access — alongside a TEF helpline, support email, and office contact. An active operational programme, not a static information page.
Next Step
